Michael Marriage

Michael Marriage

Thinking out loud about what’s next

I build things, lead teams, ask too many questions, and write about what I learn along the way.

I’ve spent my career at the intersection of products, technology, and business, and I’m still fascinated by how quickly all three continue to change. This is where I write about the ideas I’m exploring, the things I’m building, lessons I’ve learned, and occasionally the conventional wisdom I’m not entirely convinced we should keep following.

My Thoughts (60)

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Confused while assembling PC

August 31, 2026

The Model Was Rarely the Hardest Part

After building production AI products used by hundreds of thousands of people, I learned that the model is rarely the hardest part. Trust comes from observability, clear human control, and a product development process designed to learn continuously.

When Architecture Becomes Experience

August 17, 2026

When Architecture Becomes Experience

One of the more interesting things I’ve noticed over the years is that software companies and customers often define the word platform very differently.

The Best Product Ideas Don’t Care Who Thought of Them

July 28, 2026

The Best Product Ideas Don’t Care Who Thought of Them

Every product leader eventually finds themselves in a familiar situation. Someone with influence has a strong opinion about what the product should do next, and the organization has to decide whether that idea represents...

When a Suite Becomes a Platform

July 21, 2026

When a Suite Becomes a Platform

Spend enough time in enterprise software and you’ll eventually notice that certain words begin to lose their meaning. "Innovation" is one of them. "Transformation" is another. Lately, I think "platform" belongs on that l...

Building Clarity

July 15, 2026

Building Clarity

A few weeks after we launched a new capability, I was walking through our annual customer conference when someone stopped me to thank me for it. A little later, someone else did the same thing. By the end of the conferen...

Invisible During the Work. Visible in the Value.

July 6, 2026

Invisible During the Work. Visible in the Value.

One of the more interesting conversations I've been having lately starts with a deceptively simple question. Should AI be visible?

The Skills AI Couldn’t Replace

June 29, 2026

The Skills AI Couldn’t Replace

My laptop has become a retirement community for software projects. (Shady AI-cres...feel free to insert a groan.)

The Battle of the Claudes

June 16, 2026

The Battle of the Claudes

Recently, I was working through a particularly important piece of strategic analysis. Like many people, I leaned heavily on AI to help process the information, identify themes, and formulate recommendations. The resultin...